Product Designer

The interesting part of design isn't the surface. It's deciding what the product does and how it behaves when someone actually uses it. When that product is a system a whole country depends on, those decisions matter.

Nortal’s Global Product and Experience (GPX) team is searching for a Product Designer. Our team's goal is to deliver a range of design and innovation services for clients in Estonia, across Europe, the Middle East, and North America.

As a Product Designer, you will play a key role in shaping digital experiences by overseeing and driving design activities that create compelling, user-centered products. Your goal will be to deliver empowering and meaningful user experiences across digital solutions within Nortal’s business account. This is a multifaceted role that involves working closely with service designers, product management, and members of delivery teams.

• Designing user interfaces, from concept and user flows to high-fidelity mockups ready for build
• Coordination with the cross-functional design team
• Adherence to project-specific requirements
• Collaboration with the product owners, service designers and development team
• Support in setting up user tests for the interfaces
• UX/UI review of developed increments
• Compliance with design system guidelines
• Compliance with accessibility standards
• Supporting our sales team

• 3+ years of experience designing digital products, in a technology or IT context
• Excellent knowledge of design tools such as Figma
• Strong empathy for users, and the ability to identify their current and future needs
• You know how to manage stakeholders' expectations and facilitate discussions across high-risk and complexity
• Experience working in a cross-functional team, involving research, design, engineering, data analysis, and business
• Good communication skills to communicate the creative vision, concepts, ideas, and solutions clearly and effectively
• Experience in design systems and supporting on the development of it
• Experience in the implementation of barrier-free designs (WCAG 2.1 Level AA[A])
• Effective communication skills in writing and verbally both in Estonian and English

Nice to have

• Consulting/agency experience is a bonus
• Curiosity about AI in design work. You don't need prior experience, only an interest in trying

• A team of strong senior designers who review each other's work every week
• At the forefront of AI-first delivery, Nortal will offer you active support for experimenting with AI, including how we improve our own ways of working in design
• Nortal is remote-first, so you have the freedom to design your workday where and when you're most productive
• A focus on health and wellbeing through extra health insurance and sports initiatives
• Supportive and low-hierarchy culture surrounded by sharp, inspiring tech experts