Job Description

The interesting part of design isn't the surface. It's deciding what the product does and how it behaves when someone actually uses it. When that product is a system a whole country depends on, those decisions matter.

Nortal’s Global Product and Experience (GPX) team is searching for a Product Designer. Our team's goal is to deliver a range of design and innovation services for clients in Estonia, across Europe, the Middle East, and North America.

As a Product Designer, you will play a key role in shaping digital experiences by overseeing and driving design activities that create compelling, user-centered products. Your goal will be to deliver empowering and meaningful user experiences across digital solutions within Nortal’s business account. This is a multifaceted role that involves working closely with service designers, product management, and members of delivery teams.

Designing user interfaces, from concept and user flows to high-fidelity mockups ready for build
Coordination with the cross-functional design team
Adherence to project-specific requirements
Collaboration with the product owners, service designers and development team
Support in setting up user tests for the interfaces
UX/UI review of developed increments
Compliance with design system guidelines
Compliance with accessibility standards
Supporting our sales team

Requirements

3+ years of experience designing digital products, in a technology or IT context
Excellent knowledge of design tools such as Figma
Strong empathy for users, and the ability to identify their current and future needs
You know how to manage stakeholders' expectations and facilitate discussions across high-risk and complexity
Experience working in a cross-functional team, involving research, design, engineering, data analysis, and business
Good communication skills to communicate the creative vision, concepts, ideas, and solutions clearly and effectively
Experience in design systems and supporting on the development of it
Experience in the implementation of barrier-free designs (WCAG 2.1 Level AA[A])
Effective communication skills in writing and verbally both in Estonian and English

Nice to have

Consulting/agency experience is a bonus
Curiosity about AI in design work. You don't need prior experience, only an interest in trying

Company offers

A team of strong senior designers who review each other's work every week
At the forefront of AI-first delivery, Nortal will offer you active support for experimenting with AI, including how we improve our own ways of working in design
Nortal is remote-first, so you have the freedom to design your workday where and when you're most productive
A focus on health and wellbeing through extra health insurance and sports initiatives
Supportive and low-hierarchy culture surrounded by sharp, inspiring tech experts