2023-08-23 14:48:55

Executive Lounge Supervisor

Job Description

What will you be doing?

  • Manage daily operations and performance of the Executive Lounge

  • Deliver consistently high-quality, personalized service to Executive and VIP Guests

  • Ensure Lounge amenities, supplies, and offerings meet brand standards

  • Maintain a calm, welcoming, and professional atmosphere

  • Oversee VIP and Executive Guest check-in and check-out in the Lounge

  • Ensure accurate handling of Front Office systems, procedures, and billing

  • Act as the liaison between the Executive Lounge and Front Office

  • Oversee food and beverage service and manage stock while minimizing waste

  • Lead and supervise the Executive Lounge team

Requirements

What are we looking for?

  • Previous supervisory experience within a hotel, hospitality, leisure, or service-driven environment
  • Strong organisational and leadership skills
  • Excellent personal presentation and communication skills
  • Ability to remain calm, professional, and solution-oriented under pressure

Company offers

We offer free meals during shift

Opportunities to grow, develop, build your career with Hilton; Hilnton University courses, programs

Hilton GO travel possibilities

 

 

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