Work Control Clerk

Work Control Clerk is a primary point of contact for all routine, emergency, and preventive maintenance work orders and requests for services. He/She assures distribution to the appropriate shop for action.  Work Control Clerk is the customer service representative for the Facility Management section, communicating with personnel from all levels within the Embassy.

• Receives maintenance and repair requests from personnel of the Embassy for all long/short-termed leased properties and distributes them to the appropriate shop for action.
• Processes the auto generated preventive maintenance requests and delivers them to the engineers for action.
• Contacts and coordinates with property landlords when repair/service requests require the landlord to take action.
• Tracks the status of all scheduled, unscheduled, and preventive maintenance work orders from date of issuance to work close out.
• Will generate weekly/monthly reports, including printouts that include statistics on approved, outstanding, and completed work orders, labor hours and materials used.
• Assists the Local Facility Manager and the engineers with creating and developing the yearly budgets.
• Perform administrative duties such as drafting memos, typing correspondence, and maintaining all files, records, and reports. 

IT IS REQUIRED to apply through our recruitment system:  https://erajobs.state.gov/dos-era/vacancy/viewVacancyDetail.hms?_ref=zglbc2nrpt0&returnToSearch=true&jnum=59605&orgId=125

• Completion of secondary school
• A minimum of two (2) years of office administrative/clerical experience in a customer-service office
• Know how to support multiple persons simultaneously
• Must know basic math, capable of handling currency and working a balance sheet
• Capability to set up and maintain a filing system
• A customer service oriented

• Gross salary from 1300-1900 € per month
• Training courses for self-development
• American holidays in addition to Estonian ones
• Christmas bonus