Job Description
A great possibility to become a member of a Team in a newly renovated Hotel Schlössle! The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure guests’ exceptional experience and information flow between departments.
As a hotel receptionist, you will be responsible for offering a high-quality service during the arrival and departure of guests, handle billing and payment procedures, and process hotel reservations according to standards.
Requirements
This role will require your outstanding customer service skills, enthusiastic can-do attitude, empathy, fantastic attention to detail, and your consistently professional, polite, and friendly approach towards hotel guests to ensure their well-being.
In addition to your excellent customer service skills as a Front Office Receptionist, you should be a punctual and reliable team player with strong communication skills, a self-driven approach, and a positive "can-do" attitude. In addition to the Estonian language, Russian and English are an advantage. Previous hotel working experience is considered an asset.
Company offers
The company offers the flexibility to work on a rotating roaster including weekend and evening shifts in addition to a competitive starting salary and holiday entitlement. Our staff also get to enjoy free meals and coffee from our restaurant.
This position offers the opportunity to develop in the offered role as well as the potential to advance at other Schlössle Hotel Group properties.
