The Maintenance Supervisor manages the Facilities Section maintenance staff under the supervision of the Local Facility Manager at Embassy Tallinn. The incumbent is responsible for coordinating and overseeing maintenance, repair, andpreventative maintenance operations for all U.S. Government owned and leased properties and is serving as Contracting Officer's Representative (COR) for commercial, residental, and facilities service contracts.
Maintenance, Repair, and Installation: Coordinates and performs routine, preventative, and emergency maintenance at all U.S. Government-owned and leased properties in accordance with preventative maintenance schedules, covering systems such as electrical distribution, emergency generators, HVAC, and life safety equipment. Guides maintenance staff and contracted vendors to ensure all installations and repairs comply with U.S. and local codes and standards across all trades, including carpentry, plumbing, electrical, HVAC, painting, masonry, welding, and generators. Coordinates and oversees housing "make readies" for all embassy residential properties, serving as a quality inspector across all trades.
Administration and Procurement: Manages work orders through GMMS and the Archibus IWMS, oversees procurement activities including BPAs, petty cash, and purchase card purchases, and drafts technical specifications in compliance with U.S. Government procurement regulations. Serves as a Contracting Officer's Representative (COR) for make-readies, preventative maintenance contracts, and renovation projects, including drafting weekly progress reports, issuing completion certificates, and making recommendations on contractor performance. Directly supervises four maintenance staff across all trades, approving leave, managing schedules, and conducting annual performance evaluations.
Customer Service: Ensures responsive, professional communication with all customers through written and oral channels, managing challenging situations independently or escalating to the supervisor as appropriate. Monitors subordinate staff to uphold the same customer service standard and follows up with customers as needed to assess performance and identify improvements.
