Job Description
• Handling customer queries by phone and e-mail
• Making flight reservations, bookings and/or changes
• Providing information about the airlines rules and regulations
• Handling complaints
• Making flight reservations, bookings and/or changes
• Providing information about the airlines rules and regulations
• Handling complaints
Requirements
• Fluent in Italian, verbal and writing
• Good language skills in English, verbal and writing
• Very accurate and attention to detail
• Very good knowledge of Microsoft Office Applications
• Strong problem solving and troubleshooting skills
• Ability to work in a team
• Good language skills in English, verbal and writing
• Very accurate and attention to detail
• Very good knowledge of Microsoft Office Applications
• Strong problem solving and troubleshooting skills
• Ability to work in a team
Company offers
• Very good working atmosphere and friendly colleagues
• Modern working conditions in the center of Tallinn
• Possibility to make a career in international company
• Motivation package
• Modern working conditions in the center of Tallinn
• Possibility to make a career in international company
• Motivation package
Additional information
Working time is from Monday to Friday from 9.00-19.00 according to schedules. Candidates who are interested should forward their CV by the 20th of December. All suitable candidates will be contacted by the 23rd of December, 2011.
