This role is with a leading Global IT services company who operate in 30+ countries. They are currently recruiting in Gourock, Scotland for a customer services representative. They offer a modern workplace that allows workers to enter a lab where they can actually see and handle the machines that they are advising their customers on– so you could say it’s very hands on tele-support! Offices are based in the Scottish sea side resort of Gourock, a stunning town with breath taking views along the Scottish coast line! This role is perfect for individuals with an interest in technology and a passion for helping people! You will be providing 1st level support for customers and helping to identify and solve issues.
Responsibilities:
•Assessing customers for both technical and business sustainability;
•Producing feasibility and maintaining inventories of hardware and software;
•Addressing problems and complains over the phone in an appropriate and helpful manner.
Ootused kandidaadile
Requirements:
•Fluent in written and verbal Finnish and English;
•Troubleshooting experience;
•Great customer service;
•Computer proficiency;
•Experience with Microsoft Office;
•Knowledge of operating systems/servers Windows 98/2000/2003, XP;
•Experience in a customer focused environment is advantageous.
Ettevõte pakub
We offer:
• Salary of 15 000 GBP / p.a.
• 2-3 weeks training will be provided;
• Access to a company wide Training Academy, access to networking and social events, to rewards and recognition schemes;
• A relocation package will be provided for any successful candidates coming from a different country (hotel for first 5 nights, up to £300 reimbursement of travel costs, relocation support officer).
Please apply below with your CV in English!
Questions and Answers
Ask a Question
You can enter your question here. The question will appear on the job ad as soon as employer has answered it. Your e-mail will be hidden for visitors then. NB! This is public forum. Questions and answers are visible for all users.
Send to Friend
CV Market will add link to the selected job ad to the end of the mail.
Please fill out all the fields marked with asterisk!