To ensure high quality e-pharmacy customer support service by phone, e-mail and live chat
Act professionally while solving problem situations, provide prompt assistance to customers
Take care of coordination of customers orders
Prepare reports on monthly results, number of customers and inquiries
2 years of experience in customer suport in call center / e-shop suport line / beauty area
Quickly understand how IT systems work
Able to manage and solve conflict situations
Excellent communicate in Estonian both in writing and orally, advanced in English (knowledge of Russian - an advantage)
Have a strong orientation towards results and team goals
Communicative, responsible, attentive and proactive
Challenges for professional development in an international company
Space for creativity and initiative
Excellent working conditions and winning team
A work environment that values professionalism, teamwork and simplicity
We will add a link to the job offer at the end of the letter.