Offer excellent customer support via phone, e-mails and chats for main brands as Bosch, Siemens, Gaggenau and NEFF.
Handle service and spare parts orders.
Handle various customer requests with the help of user manuals, websites and our internal product information systems.
Provide information about products and services. Support customers with purchase decisions.
Identify the technical problem or user issues, determine the cause of the problem, and offer the best solution to solve the problem.
Requirements
YOU ARE A PERFECT CANDIDATE IF
You are service-minded, enjoy helping people and have caring attitude towards customers.
You are able to multitask in fast pace environment and have quick self-sufficient thinking
You have worked in customer service before
You are fluent in Norwegian or Swedish (verbal and written)
You can communicate in English.
Work experience in call center would be an advantage.
Company offers
BSH OFFERS
Opportunity to work in a successful company with high quality brands
Exciting and challenging work in modern work environment with very supportive team
Partial home office possibility
Motivating salary 1785 EUR brutto
An annual bonus and health benefits
Profound training and strong support throughout the daily work
Working time is from Monday to Friday during office hours
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