You will be dealing with airline passenger queries received via phone calls or e-mails
You will be advising passengers on travel arrangements
You will be using a booking system
You’ll be following proper workflow and procedures
Requirements
good language skills in German, also good command of English
good interpersonal and verbal communication skills
numerical abilities and pay attention to details
competent IT skills (everyday user)
well organized
Company offers
5 week paid training (from October 1st)
Salary increases upon reached milestones
Attractive performance incentives
Social events including team outings, sports, etc.
Relocation and benefits package
Office in the heart of Tallinn
Career development within the airline industry
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