Oversee the entire Front Office operation to maintain high standards
Complete Night Audit duties following the daily checklist
Represent the General Manager and other senior managers in their absence, taking full responsibility of the hotel
Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Compile adequate handover to Early staff / Duty Manager
Requirements
We are looking for:
Previous supervisory experience in Front Office within the hotel/leisure/retail
Excellent leadership, interpersonal and communication skills
Great attention to detail and time management skills
Commitment to delivering a high level of customer service
Ability to work under pressure
Excellent grooming standards
Flexibility to respond to a variety of work situations
Ability to work on your own and as part of a team
Fluent in English
Company offers
Professional trainings.
Travel opportunities around the world on favourable terms.
Free lunch for Team Members.
Joint events.
Employee recognition.
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