Quality Manager is responsible for the development and delivery of training and quality.
Requirements
Quality Manager is responsible for the development and delivery of training and quality and needs to fulfill following criteria:
Fluency in Russian & English
Experience in quality management & leading people
Deep understanding and ability to analyse and move team’s metrics
Great communication and presentations skills to support internal and external projects and audits
Create, adjust, and measure team KPIs, plan capacity and maintain focus on customer experience
University degree
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