As one of the world’s largest fashion retailers, H&M offers numerous career opportunities. We believe in our employees’ ability to develop, and support anyone who wishes to take on new challenges within the company. A fast-paced environment with great diversity that’s anything but dull.
Are you ready to take a new challenge? As our team is growing, we will welcome on board creative thinkers who would like to express themselves on the position of Store Manager!
Our Leaders have the ambition to make our people and business grow. As a store manager you support the Sales and Profit of the store and along with your Team deliver a Customer-First Experience.
As a Store Manager at H&M, you will spend 80% of your time where it all happens – on the shop floor. Not only because that's more fun, but also to support and lead your colleagues to achieve superb results and inspire customers to keep coming back. You know the importance of listening to your team's ideas and helping them to develop their skills. When you're not on the floor, you’re developing sales strategies and putting plans in place to support your team and the store's success.
You enjoy a fast pace and a role where you make quick choices and put them into practice. You're a problem solver with a positive attitude. You're also well organized and know how to motivate and inspire people around you. Your entrepreneurial spirit shines bright and you are able anticipate the needs of our customers and while supporting your team to drive outstanding results.
Some of the key responsibilities of this role
You ensure excellent customer service in your store,
Controlling sales results and the level of budget implementation in order to optimize profit,
You regularly analyze and follow up your Store’s Sales & Profit KPIs and take actions so as to maximize results,
You ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool.
You manage the recruitment, training, development and succession planning for your Store.
You evaluate and manage the performance of your Store Team, including having dialogues, putting development plans in place, giving feedback and following up and taking actions to improve performance and develop your team.
Together with your leadership team, you actively work with talent and leadership development in your Store in order to support business needs.
Ensuring that all procedures related to work time planning, cash flow, deliveries and the safety of employees and goods meet the highest standards.
Just like everyone at H&M, we believe you are a sales-minded, social, open, communicative, and ambitious team player, full of drive and optimism. To be successful in the role we foresee that you are a true Leader who:
Furthermore, your qualities also include:
Additionally, what’s in it for you:
We offer you a great opportunity for endless development in a fashion company with a unique culture characterized by belief in people, teamwork, and entrepreneurial spirit.
We’re looking forward to hearing from you!
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