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Klienditoe spetsialist / Customer Service Representative


Tööpakkumine on aegunud!

Tööpakkumise number 455505

Tööpakkumise number


Töö kirjeldus

This role is with a leading Global IT services company who operate in 30+ countries. They are currently recruiting in Gourock, Scotland for a customer services representative. They offer a modern workplace that allows workers to enter a lab where they can actually see and handle the machines that they are advising their customers on– so you could say it’s very hands on tele-support! Offices are based in the Scottish sea side resort of Gourock, a stunning town with breath taking views along the Scottish coast line! This role is perfect for individuals with an interest in technology and a passion for helping people! You will be providing 1st level support for customers and helping to identify and solve issues.


  • Assessing customers for both technical and business sustainability;
  • Producing feasibility and maintaining inventories of hardware and software;
  • Addressing problems and complains over the phone in an appropriate and helpful manner.

Nõudmised kandidaadile


  • Fluent in written and verbal Finnish and English;
  • Troubleshooting experience;
  • Great customer service;
  • Computer proficiency;
  • Experience with Microsoft Office;
  • Knowledge of operating systems/servers Windows 98/2000/2003, XP;
  • Experience in a customer focused environment is advantageous.

Ettevõte pakub

We offer:

  • Salary of 15 000 GBP / p.a.
  • 2-3 weeks training will be provided;
  • Access to a company wide Training Academy, access to networking and social events, to rewards and recognition schemes;
  • A relocation package will be provided for any successful candidates coming from a different country (hotel for first 5 nights, up to £300 reimbursement of travel costs, relocation support officer).

Please apply below with your CV in English!

Töö tüüp:
täistööaeg, palgatöötaja
Kuulutus aegub:
10. veebruar 2017
Kuulutus sisestati:
12. jaanuar 2017


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