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Joboffer number #391904

Fraud operations analyst

CVKeskus.ee client
Tallinn, Harjumaa
Job ad expired!

Job Description

  • Apply business knowledge, awareness of known risk patterns, and use of various validation tools to make accept/reject decisions on Commerce Platform transactions;
  • Use platform tools to prevent subsequent bad behavior;
  • Identification and analysis of fraudulent patterns;
  • Leverage regional awareness and callouts to customers worldwide on a subset of reviews to ascertain transaction validity;
  • Raise team awareness on fraud trends, including syncs with SMEs on current patterns;
  • Propose preventative measures, process enhancements, and improved tool functionality;
  • Work with Customer Support to resolve escalations;
  • Adhere to platform KPIs related to accuracy, decision time, and productivity.


Requirements

  • Excellent spoken and written English.
  • Ability to read, write, and speak fluently in at least one non-English language (Spanish, French, Italian, German, Russian, Mandarin, Hindi, or Arabic preferred);
  • Ability to make decisions with speed and confidence;
  • Desire to proactively uncover new fraud patterns;
  • 1+ year experience with e-commerce and card-not-present environments (or similar);
  • 1+ year experience analyzing large amounts of data;
  • Strong capabilities in Microsoft products like Office;
  • SQL experience a plus;
  • Knowledge and experience with fraud analysis and prevention a plus.


Company offers

  • Competitive salary.
  • An opportunity to be part of international team.
  • Friendly and youthful work environment.


Tööpakkumise number
#391904

Location:
Tallinn, Harjumaa
Job type:
full-time
Additional info:
employee
Expiration date:
28 August 2015
Published:
14 August 2015

CVKeskus.ee client

CVO Recruitment's client is leading telecommunication application software company.

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You are applying to:
Fraud operations analyst
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!