Customer Service Representative (Estonian language)

Experience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. 

If you’re looking to grow and be inspired, as a Customer Service Representative in Tartu or Tallinn, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, and more.

As a Customer Service Representative, you are the one who helps customers to answer their questions with the goal of ensuring a positive customer experience and finding the best solution for their needs via phone, email and live chats. 

Your qualifications - Concentrix is a great match if you have:  

• Estonian language spoken and written as a native speaker 

• High spoken level and understanding in Russian language 

• Good (at least B1) English language skills 

• Good communication and organizational skills 

• Politeness, professionalism and friendly attitude to clients 

• Previous customer experience is necessary 

• Working hours: 24/7 from Monday to Sunday, 8.5h and 12h shifts 

• Hourly salary of 5,10 Euros / Gross 

• Performance bonus up to 150 Euros / Gross 

• Expenses subsidy (phone, internet, parking, sports, etc.) of €60 net per month; 

• Private health insurance (in addition to Haigekassa) 

• Work from office in Tallinn or Tartu 

• Great colleagues and excellent working atmosphere