Customer Service Advisor with Danish language proficiency

Do you have an interest in sports, the outdoors and knowledge from an E-com environment? Are you a person who likes to help others? Are you fluent in Danish and manage in English as well
- then we have the job for you!

Our company values, in alignment with our client values, require you to be honest, humble and listen to the customer and the customer’s needs.

In order for you to be comfortable and successful it is important that you are driven and outgoing, have experience in using several programs ( multi tasking ) at the same time while having a customer on the phone...

The main requirement is that you have a strong focus on customer needs and an understanding of how customers can behave and ability to customize your response according to customer needs with pride and dedication - upsale will as well be part of the service you offer the customers.

Good Danish language skills, verbal as well as written
Good command of English (our common Webhelp language)
Communication and interpersonal skills to match the customer experience challenge
Absolute positive customer service attitude
Previous experience in a customer service environment is an advantage, but is not a necessity;
Willingness to do up-selling.

A base salary ranging from €1600 gross per month
Sales and other performance bonuses ranging from €100 to €200+ gross per month
Expenses subsidy (phone, internet, parking, sports, etc.) of €60 net per month
Private health insurance
International work environment (Webhelp employs 60,000 people all over the world), with many (also international) opportunities for professional and personal growth
Flexibility in working hours, within the constraints however of client’s high seasonal volume fluctuations
Great Team of colleagues and excellent working atmosphere
Company and Team events each month of the year