2023-08-23 14:48:55

Job Description

  • Welcoming and assisting incoming VIP customers, promoting ongoing campaigns and upcoming events, also cross-selling to our online casino.
  • Overviewing game progress on-site.
  • Keeping data up to date with needed statistics.
  • Managing personalized rewards and VIP treatments.
  • Collaborating closely with the casino manager and other teams to address customer issues and requests effectively.
  • Gathering customer data and insights to enable personalized customer interactions.

Requirements

  • Proficiency in Estonian, Russian, and English languages is required.
  • Experience managing High-Value profiles.
  • Willingness to work flexible hours.
  • While experience in the Gambling/Gaming Industry is advantageous, it is not a strict requirement for this position.

Company offers

  • Entertainment is in our DNA, get ready for a team-tastic time
  • Boost your career and design your own growth path through various training opportunities
  • Achievement bonus - your dedication has hit the jackpot
  • Flexibility to choose your own working time and shift
  • Recognition program of which we are oh so proud.
  • Celebrating and supporting your big life events
  • Embrace an active life with monthly sports and health compensation and diverse activities
  • Diverse workplace Culture with quick pick me up snacks and drinks

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