Groups, Conferences & Events Coordinator

In this position you will:

• Demonstrate excellent people skills to help in your day to day dealings with guests
• Manage incoming requests and draw proposals that best suit client needs and hotel goals
• Develop events work order and coordinate events in cooperation with other departments
• Ensure all client requests are answered efficiently and with agility
• Conduct site inspections to present hotel’s USPs and contribute to the commercial success of the hotel
• Support when needed other areas of commercial department including but not limited to in-house reservations and groups, sales and marketing
• Receive training needed for this position, however previous experience in sales field is considered as an advantage

We are looking for:

• Good organisational and administration skills
• Fluent Estonian & English (spoken and written)
• Sound negotiation skills to agree good rates with customers
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner and good understanding of office IT systems