Your responsibilities:

Work with newly registered Estonian sellers (inbound leads): initial contact, needs assessment, and presenting commercial offers;
Manage the seller onboarding process from first contact to contract signing – negotiations and presentation of terms;
Prepare new sellers for trading on the Marketplace: ensure they quickly understand processes related to pricing, catalog structure, product listings, and platform usage, enabling them to start selling;
Monitor seller activity and progress – identify those who need additional support to start selling;
Collaborate with internal Marketplace and company teams to remove obstacles for seller onboarding.

What we expect:

Excellent Estonian language skills – required for daily written and verbal communication with Estonian sellers;
Good English skills for internal communication;
Experience working with business clients (an advantage in e-commerce or Marketplace environments);
Ability to work in a structured way within complex processes;
Strong communication and negotiation skills – ability to clearly present Marketplace value to businesses of different sizes;
Technical literacy – ability to work with e-commerce systems, order management, and seller management tools;
Results-oriented mindset – ability to achieve targets (activate quality sellers, ensure they start selling, and maintain their activity).

What we offer:

The opportunity to see the direct impact of your work on Marketplace and overall business success;
A dynamic, engaging, and inspiring role in an e-commerce company;
A friendly and highly ambitious team;
Fast growth and professional development within a rapidly evolving company;
Additional health insurance and discounts when shopping at “kaup24.ee”.

Join us:

Be part of a fast-growing e-commerce team and contribute to the growth of the largest marketplace platform in the Baltic region.We are looking for a Seller Onboarding & Account Manager who will work with new Estonian sellers – from the first contact to a successful launch on the platform.

🟢 If you are results-driven, enjoy challenges, and want to contribute to our and our e-commerce partners’ success – we invite you to join us!