2023-08-23 14:48:55

Customer Logistics Specialist

Coca-Cola HBC Eesti
2210 - 2400 €/m Gross

Job Description

The Customer Logistics Specialist coordinates end-to-end order and delivery processes to ensure high product availability and excellent customer service. The role acts as a key link between customers, sales, and supply chain teams, focusing on execution excellence, process optimization, and cost efficiency.

KEY RESPONSIBILITIES:

  • Coordinate customer order processing and deliveries;
  • Monitor daily shipment execution and respond flexibly to demand changes;
  • Manage promotional orders, new SKUs, phase-in/phase-out activities;
  • Analyze service KPIs and drive improvements;
  • Identify root causes of out-of-stocks and implement mitigation actions;
  • Support forecast accuracy and sales planning at customer level;
  • Optimize logistics processes and cost to supply;
  • Cooperate closely with Customers, Sales, Planning, Transport, Warehousing, and Production teams;
  • Prepare reports and manage data in SAP and related systems;
  • Actively contribute to continuous improvement and logistics initiatives.

REQUIREMENTS:

  • University or College degree;
  • 1-2 years of experience in a simmilar role (would be considered as an advantage);
  • Customer-focused mindset with strong analytical skills
  • Ability to manage priorities and work independently
  • Good communication and stakeholder collaboration skills
  • Very good MS Office skills (especially Excel)
  • Experience with SAP and EDI systems (would be considered as an advantage)
  • English and Estonian proficiency

WHAT WE OFFER:

  • Medical Care: employees have an opportunity to enroll for a health insurance plan. Through health insurance, it's possible to cover the costs of doctor's visits, hospitalization, vaccination, dental care, and also to apply for sports or other well-being activities compensation.
  • Fruit for employees: we provide fresh, seasonal fruits at all our locations.
  • EAP (Employee Assistance Program): 24/7 access to free consultation and assistance for employees and their family members in dealing with personal and professional problems and challenges.
  • Flexible working conditions: work from home, shorter Fridays, hybrid model, ability to start your working day between 7 am and 10 am
  • Additional days off for taking up annual leave: if you use all your annual leave each year, you will receive up to 3 additional days off.
  • Lunch cards: the lunch card, which we subsidize every month, will allow you to purchase meals at your favorite places.
  • In-kind: Every quarter you will receive Coca-Cola products.

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