2023-08-23 14:48:55

VIP CRM Specialist

CVKeskus.ee klient

Job Description

Key Job Functions

  • Create and execute high value CRM campaigns and bonus set-ups
  • Keep updated the high value customer communication calendar
  • Build & automate lifecycle communication in collaboration with central CRM towards decreasing churn and enhancing player engagement in high value segments
  • Pulling and organizing segmentation lists to prepare for execution of campaigns for high value segments
  • Set-up communications and send them out through CRM channels across the customer lifecycle
  • Test the quality and functionality of CRM Campaigns
  • Evaluate campaigns using A/B tests and control groups and create basic reports
  • Build and optimize Email templates
  • Provide basic post data reports on high level CRM Campaigns
  • Optimize on-site content and journeys for high value customers


Preferred Qualifications

  • Having an understanding of either iGaming or CRM.


    Working under pressure and have great time management skills.


  • Fluent English skills (spoken and written)


  • Understanding of digital Marketing or experience in a similar role would be highly beneficial

Company offers

In return, the successful candidate will get:

  • A competitive salary
  • Fun events
  • Flexible working conditions
  • Focus on health
  • Potential to developyour career
  • Exiting industry experience
  • Multi-cultural working environment
  • Free tea/coffee and healthy snacks