Technical Support Specialist

Creative Mobile is an independent game developer based in Northern Europe. Founded in 2010, the company has quickly evolved into a leading game studio, consistently topping Android and iOS game charts. We are a team of over 100 like-minded people based in Tallinn, St. Petersburg, Berlin, and Oxford. We are united by our passion for games, but also our desire to succeed and keep raising the bar. From our humble beginnings at the dawn of mobile gaming to serving more than 400 million players, we are always challenging ourselves to exceed expectations.

We are looking for a Technical Support Specialist who would help the company's employees in the software and hardware operations. You should be a “people person” with great communication skills and a proven desire to help people.

Responsibilities:

• first line of support for company employees;
• development of the instructions for working with hardware and software;
• computer maintenance, software installation, and configuration.

You are the perfect candidate if you have:

• work experience as a Technical Support Specialist or System Administrator at least 1 year;
• strong knowledge of the computer hardware components;
• basic knowledge of operating systems (Windows, macOS);
• understanding of IP networks and network protocols;
• ability to find solutions in open sources;
• proactivity, desire to learn something new, excellent teamwork skills, attention to detail and accuracy;
• fluent Russian;
• knowledge of technical English (Intermediate+).

• competitive salary and its review upon successful completion of the probation period;
• to work in a game studio, which was named “Top 50 Developer” three times by PocketGamer;
• interesting and ambitious tasks;
• training and personal development program;
• a culture of openness, transparency and common sense.