2023-08-23 14:48:55
Technical Specialist-Consultant
VIP 1

Technical Specialist-Consultant

Febest Europe Distribution OÜ
1700 - 1900 €/m Gross

Job Description

We, Febest, are a dynamically developing international supplier of auto components. We are looking for a Technical Specialist-Consultant to join our analytics team, who will become a key link in ensuring our product quality and customer support.

What you will be doing:

  • Technical customer support: Processing incoming requests, working with a ticket system (reception, classification, distribution, escalation, and incident resolution).
  • Working with catalogs and databases: Checking current and searching for new compatibilities (cross-lists) to correct and supplement the FEBEST product catalog.
  • Data analysis: Working with auto parts catalogs, using parsers to obtain data.
  • Quality control: Participation in tasks for product quality assurance, collection and processing of technical information.
  • Internal reporting: Preparation and provision of correct and timely reports to management and colleagues.

Our expectations from the candidate:

  • Secondary specialized or higher education (technical, automotive will be an advantage).
  • Work experience in a similar position from 1-2 years.
  • Mandatory requirements:
  • Good understanding of automobile construction.
  • Experience working with databases and auto parts catalogs.
  • High-level PC skills; confident knowledge of Excel (formulas, pivot tables).
  • Knowledge of the English language at the level of reading technical documentation.

Personal qualities: Responsibility, attention to detail, ability to work in a team, customer focus, and stress resistance.

What we offer:

  • Competitive and official salary (discussed based on the interview results, depending on experience and skills).
  • Professional, friendly and supportive team;
  • Career and personal growth;
  • Modern working conditions. Office is located in logistics complex A+ class in Narva;
  • Five-day working week, from 8:30 to 17:00.

Additional information:

We will get in touch only with the candidates we find most suitable

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