Сustomer support officer

To provide effective and on-time handling of customer orders and forecast including correspondence check with customer agreement
To coordinate information exchange related to the customer order changes and other order or forecast connected questions
To assure together with account manager customer satisfaction

BA or college degree or equivalent working experience
Experience and knowledge of customer
Good written and spoken English, Russian and Estonian skills
Excellent teamwork and communication skills
Knowledge about work –related computer programs and how to use them
Knowledge about international business communication rule

We have diverse projects, complex manufacturing capabilities, great colleagues and partners.
You can develop exciting products and new solutions at HANZA.
We have an international client base from different areas: mining, energy, material handling and mechanical engineering sectors.
If you are active and interested in development you can find your career way at HANZA.