SPA Supervisor

Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards

Ensure client experience is proficient including bookings, payments, and consultation cards

Interact and communicate effectively with clients, members, team members, guests, and management team

Ensure team works to meeting department sales targets and ensure that sales are recorded accurately

Ensure health, safety regulations are complied with and club rules are observed by members, clients and guests

Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services

Comply with hotel security, fire, and health and safety regulations

Experience working in the spa industry

Positive attitude

Good communication skills

Committed to delivering a high level of customer service

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

Friendly and professional colleaques

Travel opportunities

Daily Free meals

Great Events

Employee recognitions

Discounted sprts opportunities

Workplace in heart of Tallinn