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Focus on quality customer service
Maximise every sales opportunity
Receive and make phone calls and/or emails and to act as the first point of contact for customers
Provide an effective, polite, friendly and professional service
Excellent written and verbal Norwegian, Swedish or Danish language skills
Strong customer service experience and communication skills
Proven ability to handle multiple tasks and demonstrate flexibility
Ability to handle pressure and work in a fast paced environment
Results-oriented and attentive to details
Self-motivating working style and good planning skills
An energetic person with a positive outlook and drive to contribute to our innovative environment
Interesting work in a successful and experienced 120 year old international company
Support from colleagues and management
Opportunity to experience a truly international working environment
Modern and comfortable office in the center of Tallinn
Competitive salary and benefits
Hurtigruten is a Norwegian based cruise company which pursues travel and transport activities. Its core business comprises of the Hurtigruten service along the Norwegian coast, Antarctica, Greenland and Spitsbergen. Hurtigruten Estonia OÜ is the Estonian branch of the company, focussed on telephone and web sales and support functions.