Regulatory Change Manager

The Regulatory Change Manager within the Cash Management (Payments) Department is responsible for helping various Luminor stakeholders to understand regulatory language and translate it into business product language by breaking down regulations into actionable items. The role also contributes to proactive risk management and compliance culture in Luminor Group.

How You Will Make an Impact:

• Provide payments regulatory guidance to a wide range of stakeholders
• Manage and coordinate all activities required to control, track, and audit regulatory deliverables across Luminor
• Oversee payments-related risks, conduct risk and control self-assessments, prepare risk reports, and perform broader risk management activities
• Maintain internal documentation, terms and conditions, and risk records
• Support external communications related to payment inquiries and questionnaires with regulators, customers, and the media
• Prepare, deliver, and present business management reports
• Represent Luminor in engagements with regulators and auditors, as well as coordinate processes with both internal and external audit stakeholders

• Higher education degree (preferably in law)
• Good awareness of Baltic and European regulatory requirements related to payment services, especially PSD2 and the upcoming Payments Service Regulation
• 3+ years’ experience in Banking, Legal, Compliance, or Payments areas is strongly preferred
• Fluent English and the local language are required in spoken and written communication
• Good organisational and time management skills
• Excellent communication as well as strong problem solving skills
• Ability to work independently and effectively manage workload
• Highly motivated with strong networking and relationship-building skills
• High ethical standards, strong sense of responsibility and commitment to results

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
• Gross salary. 3500 - 4400 EUR/month, which is to be determined depending on your level of experience and competencies