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Joboffer number #629504

Operations Team Lead client
Tallinn, Harjumaa
Job ad expired!

Job Description

At Starship, we are redefining how goods reach the places in which we live. We see a future where a new generation of convenience services becomes available to everyone – made possible by our awesome autonomous neighbourhood robots. We have brought together some incredible talent and have entered commercial pilots with hundreds of robots driving along sidewalks across the United States and four countries in Europe. We believe that soon there will be thousands of our robots around the world.

We are looking for a new Operations Team Lead to join the Operations team in Estonia. We are hoping to find someone process-oriented with strong communication skills to lead a medium-sized team of robot operators. Operators help out with the daily operations of an innovative food delivery service with supporting our robots throughout the shift, solve unexpected situations that might arise during the course of a delivery, and work effectively as a team to ensure exceptional results in the delivery service from merchants to customers.

In this job role, your responsibilities will include:

  • Managing a team of operators and creating processes in the operators team
  • Developing the operators team and role to help Starship achieve its goals
  • Ensuring and developing metrics for quality, efficiency and carrying out necessary changes for operators
  • Developing internal training processes; conduct safety and quality trainings for entire operations
  • Coaching and developing team members
  • Communicating to different departments (operations all over the world, Engineering, Business Development, Product etc) to ensure we are working as a team


To be successful in the role, you will need:

  • At least 2 years of experience in managing 10+ members in a fast-paced team
  • Acquired Bachelor degree and knowledge about Lean Six Sigma
  • Excellent communication skills (from language perspective main requirement is English - everything else is a bonus)
  • Process and data oriented mindset to notice and solve inefficiencies
  • People oriented attitude as they are the most precious resource Starship has
  • The will to plan and act if you see something that needs to be changed
  • Natural curiosity that drives you to learn more and develop yourself

Company offers

Why we think Starship is awesome:

  • We have a great team of people who are dedicated to make the vision of the company work
  • The environment we work in is developing faster than in most companies and your actions will have a great impact on how fast we can go
  • We work with a huge amount of amazingly smart people from who we can learn a great deal
  • Something new and interesting happens every single day we come to work and it never gets boring
  • Because robots! and endless free snacks and drinks

Tööpakkumise number

Tallinn, Harjumaa
Job type:
Additional info:
Expiration date:
26 December 2019
27 November 2019 client

Meie robotid teevad kullerteenuse revolutsiooni, pakkudes inimestele uusi mugavaid teenuseid, mis teevad igapäevaelu lihtsamaks.
Starship Technologies loodi 2014. aastal kahe Skype´i kaasasutaja Ahti Heinla ja Janus Friisi poolt. Tänane ettevõtte tegevjuht Lex Bayer ühines eelmisel aastal, tulles Airbnbst. Starshipi robotid on tänaseks sõitnud 20 riigis ja sajas linnas.

Eesti ihaldusväärseim tööandja 2019

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Operations Team Lead
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Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!