Job Description
You will have the following responsibilities:
use Adobe Marketing Cloud tools to design customer experiences across all digital channels.
work across all our markets in a collaboration with colleagues in Finland, Sweden, Estonia and Latvia to manage the whole customer journey and carry out marketing automation.
work with content creators to deliver relevant content that adapts to every screen.
continuously help to improve sales results by A/B and multivariate testings.
create audiences by using customer and user behavior data. Use customer profiling to make design decisions for developing digital services.
follow reports and analyze results to ensure that solutions meet business objectives.
use Adobe Marketing Cloud tools to design customer experiences across all digital channels.
work across all our markets in a collaboration with colleagues in Finland, Sweden, Estonia and Latvia to manage the whole customer journey and carry out marketing automation.
work with content creators to deliver relevant content that adapts to every screen.
continuously help to improve sales results by A/B and multivariate testings.
create audiences by using customer and user behavior data. Use customer profiling to make design decisions for developing digital services.
follow reports and analyze results to ensure that solutions meet business objectives.
Requirements
excellent communication skills to carry out marketing automation campaigns across all markets and who is a strong team player;
technical and analytical mindset with strong attention to detail;
pragmatic can-do attitude and proactivity;
passion for customers and focus on providing premium customer experience;
excellent verbal and written communication skills in English;
knowledge of Estonian, Finnish or Swedish is a merit.
Experience that will be considered as an advantage:
previous experience in CRM and marketing cloud tools such as Adobe, Salesforce;
experience in customer segmentation and analysis;
experience in tourism industry.
technical and analytical mindset with strong attention to detail;
pragmatic can-do attitude and proactivity;
passion for customers and focus on providing premium customer experience;
excellent verbal and written communication skills in English;
knowledge of Estonian, Finnish or Swedish is a merit.
Experience that will be considered as an advantage:
previous experience in CRM and marketing cloud tools such as Adobe, Salesforce;
experience in customer segmentation and analysis;
experience in tourism industry.
Company offers
We offer you personal development and self-realization opportunities (Tallink Grupp continuously invests into employee's development and technical innovation), possibility to work with latest technologies, innovated projects in a multi-cultural exciting team of young and ambition specialists and a wide range of company's benefits (sport-recreation benefits, different group wide discounts, team and family events, etc).
