Manager

At IWG , we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses.

The opportunity As a Community Sales Manager, you’ll be responsible for the smooth running of your centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working.

You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.You will be the hart of the center keeping a right ballance between handleling operational tasks, collaborate with your collegues, help customers have a great day at work.

Briefly you will :

• Manage the day to day running of the centre, focusing on exceptional customer service
• Inspire your team of associates, developing their skills to get the best from each team member
• Promote your centre to new customers and show them how flexible workspace could enhance their business
• Generate leads when possible by delivering engaging networking events within your community

We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:

• A good communicator, used to dealing with customers – ideally in the hospitality or events industry
• Confident, approachable and able to build strong relationships with customers
• A great manager, who leads by example and knows how to motivate and inspire a team
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic and able to adapt to fast-changing situations
• Confident using MS Office and other basic IT packages
• Fluent in both spoken and written English and Estonian 

Besides  the  salary and the normal benefits you will enjoy 

• A bright and inspiring work environment
• Training and development opportunities
• A friendly environement where people work togheter, collaborate and have a lot of fun
• performance bonuses