We’re looking for a Large Transfers Specialist to join our High Amount Transfers (HAT) team in our Tallinn office! You would play a vital role in communication between compliance, product, and our customers - helping to ensure that the customer journey for high value payments is both professional and effortless. We are searching for candidates ready for a hybrid role, who enjoys communicating with the customers and has strong problem-solving skills.
In this role, you would be working within compliance and customer support standards in order to collect, review and approve source of funds documents for large payments.
As a Large Transfers Support Specialist, cross-collaboration is key: you could expect shifts that are evenly split between compliance tasks and customer support responsibilities. This role also targets both consumer and business customers, so we are searching for candidates with a strong ability to adapt tone and regulatory requirements per case handling.
Our HAT Mission:
This role will give you the opportunity to:
What we’re looking for:
The HAT team is a great place to develop your skills and understanding of compliance, product, and specialized customer support. With our hand-in-hand development and mutual goals, you will have a lot of exposure to other teams and how they relate to improving Wise, for each and every customer that seeks to make their high value transfers with our service!
PS! If you're interested in the position, please apply by submitting your CV and Cover Letter in English, and answering the application questions.
We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.
Also, where and what you studied isn't important to us. If you’ve got great experience, the right skills for the role and you’re great at articulating your thinking, we’d like to hear from you.
And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.
Restricted Stock Units in a profitable company
Wellbeing support - You and your family have access to an Employee Assistance Program, where you’ll be able to speak to qualified counsellors for support on anything that matters to you
6 weeks of paid sabbatical after 4 years at Wise on top of annual leave
National health insurance plan, with additional 3 health days per year, and sports allowance
Volunteering day off
Hybrid model of flexible working
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NB! Tegemist on avaliku päringuga. Küsimused-Vastused on nähtavad kõikidele CV Keskuse kasutajatele ja võivad olla leitavad otsingumootorite kaudu.
Lisame kirja lõppu automaatselt lingi tööpakkumisele.