https://www.cvkeskus.ee/235960

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ITALIAN speaking Customer Support

CV MARKET´S CLIENT

Tööpakkumine on aegunud!

Tööpakkumise number 235960

Tööpakkumise number

235960

Job Description

As a part of the support team you are responsible for providing customer service support to our international clients. You should provide the clients with answers and resolution to their problems/questions with the best quality. If you would like to be part of our international team and have all the requirements below send us your CV already today.

Task Description:
• Provide customer service support via phone and email
• Collection and handling of customer data
• Analyze problems and research solutions
• Providing best quality support to customers


Requirements

Curriculum & linguistic skills
• At least secondary education, IT education is an advantage
• Excellent Italian and English verbal language skills
• High standard of fluency in written communications

Technical skills:
• Basic computer knowledge
• Very good knowledge of Microsoft Applications

Interpersonal skills:
• Strong customer service focus and communication skills
• Willigness to work by schedules and deal with different customers
• Strong interpersonal skills
• Team spirited
• Customer service experience


Company offers

• Full training
• Young, energetic and multicultural working environment
• Modern working environment in center of Tallinn
• Varied and interesting work and career opportunities in an international company
• Motivation package and team events


Additional information

Working time is from Monday to Friday from 10.00-20.00 according to the schedules. All suitable candidates will be contacted.


Location:
Tallinn, Harjumaa
Job type:
full-time, employee (shift work)
Expiration date:
10. september 2011
Published:
10. august 2011

CV MARKET´S CLIENT

arvato services Estonia OÜ is a part of Bertelsmann corporation having around 400 employees working for several well known and international companies from our Tallinn call center – airline companies, communication providers, IT sectors, health sectors. We measure the success of our company through the success of our Clients and the best quality support is provided in 15 different languages.
You can find more about us on www.arvatoservices.com