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Investigative Analyst


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Tööpakkumise number 420126

Tööpakkumise number


Job Description

  • Apply business knowledge, awareness of known risk patterns, and use of various validation tools to make accept/reject decisions on Commerce Platform transactions;
  • Use platform tools to prevent subsequent bad behavior;
  • Identification and analysis of fraudulent patterns;
  • Leverage regional awareness and callouts to customers worldwide on a subset of reviews to ascertain transaction validity;
  • Raise team awareness on fraud trends, including syncs with SMEs on current patterns;
  • Propose preventative measures, process enhancements, and improved tool functionality;
  • Work with Customer Support to resolve escalations;
  • Adhere to platform KPIs related to accuracy, decision time, and productivity.


  • Excellent spoken and written English.
  • Ability to read, write, and speak fluently in at least one non-English language (Spanish, French, Italian, German, Russian, Mandarin, Hindi, or Arabic preferred);
  • Ability to make decisions with speed and confidence;
  • Desire to proactively uncover new fraud patterns;
  • 1+ year experience with e-commerce and card-not-present environments (or similar);
  • 1+ year experience analyzing large amounts of data;
  • Strong capabilities in Microsoft products like Office;
  • SQL experience is a plus;
  • Knowledge and experience with fraud analysis and prevention a plus.

Company offers

  • Competitive salary.
  • An opportunity to be part of international team.
  • Friendly and youthful work environment.

Tallinn, Harjumaa
Job type:
Expiration date:
03 May 2016
24 April 2016


CVO Recruitment's client is leading telecommunication application software company.