Inbound Agent Blended (TM) based in Krakow, Poland VIP2

PREMIER FARNELL LTD

Tööpakkumise number

574293

Job Description

Agents are responsible for delivering both sales and service excellence by placing orders; generating additional sales where possible and responding to a variety of customer inquiries including quotation requests and post order issue resolution.


Requirements

• Demonstrable sales and service capability.
• Ability to prioritise a demanding workload.
• Self motivated and committed to continuous self development.
• Excellent English and Estonian language (Russian language is a plus!) verbal and written skills.
• Able to work effectively in a fast paced environment, remaining calm, focussed and effective with both internal and external customers.
• Able to use effective questioning and listening skills to gather; disseminate and apply appropriate process/procedures to information.
• Good Computer literacy with excellent keyboard skills.
• Results oriented.


Company offers

Competitive salary
All tools needed for work
Support from team members and managers
Necessary training to complete requested tasks


Location:
Poland
Job type:
full-time, employee
Expiration date:
6. veebruar 2019
Published:
9. jaanuar 2019
Soovin kandideerida

PREMIER FARNELL LTD

Farnell, established in 1939, is a world leading high service, low volume distributor of electronic, electrical, industrial and maintenance, repair & operations (MRO) products and employing over 1200 people in more than 20 countries.Farnell is part of the Premier Farnell Group of companies.

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