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Joboffer number #326572

Helpdesk Coordinator

CVKeskus.ee client
Tartu, Tartumaa
Job ad expired!

Job Description

Helpdesk is the front line for all sort of IT related issues Playtech employees might have. While we might not be able to solve all their problems, our goal is to make sure that once they have visited Helpdesk – they feel happier. Getting rid of their problem is of course the best way to make sure of that, but as good candidates might imagine, there are many other happiness-increasing techniques that can and must be used to accomplish this goal.

Responsibilities:

  • Coordinating Helpdesk ticket flow
  • Managing first line representative communication
  • Organizing and updating our Helpdesk knowledge base
  • Keeping track of our IT assets – especially the items in stock


Requirements

  • Very good communication skills
  • Very good written and spoken English and Estonian
  • Ability to concentrate in stressful work situations
  • Adaptable to working within cross-cultural environment

Beneficial skills:

  • Bright and positive personality
  • Experience in an IT environment
  • Genuine affection towards technology in general
  • Ability to multi-task


Company offers

  • Personal development and self-realization opportunities
  • Rewarding work in the internationally recognized enterprise
  • Motivating work environment
  • Progressive motivational plan called the Fish System


Additional information

Please send your CV in English.


Tööpakkumise number
#326572

Location:
Tartu, Tartumaa
Job type:
full-time
Additional info:
employee
Expiration date:
26 December 2013
Published:
26 November 2013

CVKeskus.ee client

Playtech is a leading software provider for online gaming operators and can be positively considered as one of the pioneers of the worldwide online and land-based gaming industry. Behind the eminent success of Playtech's products and services there are about 2 700 people located in 9 countries, the majority of whom are engaged in research and development of current and future gaming technologies. Playtech Estonia is the first and the largest development center of the corporation, employing more than 600 people in Tallinn and Tartu.

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Kandideerid järgmisele tööpakkumisele:
Helpdesk Coordinator
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!