Healthcare Insurance Consultants (Norwegian language)

Webhelp is an International BPO (Business Process Outsourcing) company that Runway OÜ has joined during 2018. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross more than 35 countries and more than 140 customer experience hubs.

Runway International OÜ is looking for

Healthcare Insurance Consultants

Currently seeking additional healthcare consultants for our Insurance project. Daily work will be communication by e-mail. Communicate with the insurance holder and hospital/treatment facilities to make sure the insurance holder gets the treatment he/she is entitled to according to their subscribed insurance.

- To answer e-mails and enquiries from customers in Norwegian language;
- Identifying each customer’s medical needs and assigning their case to the correct hospital/treatment facility according to the insurance terms and conditions.

- Salary abstemiously above Estonian average;
- Team events;
- International team and ideal place to practise languages and learn new skills;
- Flexible working hours; possibility to work part or full time;
- Work-related training in products and systems;
- Possibility to work in Tallinn or Tartu. (Although the training will be in Tallinn).