Job Description

• Answering and solving technical cases via phone calls and emails
  
• Registering, handling, escalating customer complaints
  
• Detecting problems and troubleshooting for personal computer components
  
• Installing, configuring, upgrading and maintaining desktop computers

Requirements

• Excellent and fluent written and verbal language skills in German
  
• Good language skills in English
  
• Very good knowledge of MS Office Applications and MS Operating Systems
  
• Very good knowledge of computer hardware
  
• IT/technical knowledge and work experience is an advantage
  
• Strong customer service focus and communication skills
  
• Willingness to work in shifts from Monday till Friday between 9 a.m to 6 p.m

Company offers

• Full product training starting from April 15, 2013
  
• Modern working environment in the centre of Tallinn
  
• Possibility to make a career in an international company

Additional information

In case you are interested in supporting the clients of the world largest hardware producing company, send the letter of application and CV before 5th of April 2013 through CV Keskus system. Only the candidates who meet with the requirements of the job will be contacted by 10th of April, 2013 the latest.