2023-08-23 14:48:55

French, Dutch or German-speaking Customer Support specialist

Webhelp OÜ Concentrix
1800 - 1845 €/m Gross

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

As a customer support specialist on our team, you will:

- respond to incoming calls, emails, and chats in German, French or Dutch, depending on the language selected when the customer contacts the support team

- provide technical support to users of client's products

- treat customers with respect while adhering to company policies and procedures

 

Start date: More information will be provided in interview, but currently planned for January 2027

Salary: Depending on the language skills

Location: Work from office

Our requirements

To achieve good results in this role, you will need either German, French or Dutch langauge skills (C1 level) and very good knowledge of English (B2 level), both written and spoken. Proficiency in English will certainly help you learn the job and communicate with colleagues in other Nordic countries. Previous experience in a similar role would be appreciated, but if you don't have it, we will teach you everything you need to know!

To make the most of your time here, we'll offer you this

  • Additional health insurance

  • Expenses subsidy (phone, internet, parking, sports, etc.) of 60 EUR/net per month

  • A bonus model based on your and team's performance

  • Extra add-on for successful referrals for this role

  • Team activities

  • Modern office in Tallinn's center

Key benefits

Additional Health Compensation
Career Opportunities Within the Organization
International Career Opportunities
Modern Working Conditions
Motivating Additional Benefits Package
Professional Development Opportunities

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