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Finnish speaking Technical Support Agent


Tööpakkumine on aegunud!

Tööpakkumise number 460615

Tööpakkumise number


Job Description

The candidates we are looking for have excellent communication and listening skills, are exceptional problem solvers and like to help people. Customer service specialists answer customer´s questions and take care of customer complaints with the goal of ensuring a positive customer experience.
The main tasks are:
• Customer support for the technical questions
• Providing technical support to both private and corporate clients
• Servicing by phone and mail


Good Finnish language skills, including writing;
Technical skill (mostly regarding routers and switches)
Excellent telephone manner (communication, listening and social skills);
Positive attitude;
Working knowledge of Microsoft Windows and Microsoft Office;
General hardware and software knowledge;
Ability to obtain, verify, evaluate work assignments and provide necessary information for client;
Good English language skills;
Knowledge of Estonian/Russian will be considered as an advantage

Company offers

International environment and valuable experience;
Possibility to grow personally and professionally;
Stable work and health insurance;
Excellent opportunity to practice languages and develop new skills;
Flexible working hours

Tallinn, Harjumaa
Job type:
full-time or part-time, employee
Expiration date:
18. märts 2017
17. veebruar 2017


Runway is a modern, fast-growing, International Customer Contact Center located in the city center of Tallinn. We provide a variety of communication related services to medium and large sized corporations around the world. By providing a quick, precise and professional service we are creating loyal customers for our clients in the technology, finance and travel sectors. Our customer base includes some of the world known brands like Samsung, Dell and Norwegian Air.