Finnish Customer Service Specialist (part-time)

Transcom Estonia is currently seeking a skilled Finnish Customer Service Representative. As a member of our team, you will be responsible for providing exceptional customer service to our clients in the financial industry.

• Step into your part-time position starting November 17th;
• A paid 40-hour in-office training course that will introduce you to the specifics of the job;
• Possibility to choose the work type after the training - office, hybrid or remote;
• Opportunities for career advancement;
• Access to learning platforms with professionally and personally beneficial training;
• Monthly sports compensation.

In this role, you will:

• Represent a leading multinational banking and financial services provider;
• Respond to customer queries related to money transfers, invoices, accounts in a timely and accurate way via phone;
• Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues.

• Finnish language proficiency at B2+ level;
• English language proficiency at B1+ level;
• Good computer skills;
• Flexibility in 24/7 changing shifts (Monday–Friday, 18:00–09:00, Saturday and Sunday 24/7). You can expect around 4-6 night shifts per month.

At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.

Once you apply, you will receive tests via email that you'll need to complete in order to continue with the recruitment process. Candidates who successfully pass the tests will be invited for an interview with our recruitment specialists, followed by a final meeting with the team leader to discuss the position, responsibilities, and company operations.