https://www.cvkeskus.ee/456767

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Field Service Technician

CV MARKET´S CLIENT

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Tööpakkumise number 456767

Tööpakkumise number

456767

Job Description

The Field Service Technician works within the Technical Services team and is responsible for providing the technical support skills to our customers both onsite and remotely. On a day to day basis, they are focused on installing and supporting network devices, PCs and Servers for our customers. Additional duties include remote and onsite troubleshooting, facilitating customer adds, moves & changes, customer rollouts and other project based installs. There will also be an On Call requirement of not more than 1 week in 4. This will be an excellent opportunity to develop additional Networking and Server technical skills as additional training will be provided.

Responsibilities:
• Pre-sales support
Requirement analysis, solution specification and design
Writing scope and quote documents
Assist with technical tender responses
• Implementation
Pre-staging of router and switch installations according to documentation
Installation and support of varied desktop and server estate
Installation of network equipment at varied customer locations UK wide
Project based site survey and documentation
Project based end to end solution and design.
• Post-Sales support
Assist with customer add, move and change requirements
On-site support of customer faults
Site visits to assess and swap non-functional equipment


Requirements

• Knowledge of the following would be advantageous:
Cisco, Draytek, Zyxel, Netgear routers
Cisco, 3Com and HP switches
1st/ 2nd line PC hardware and Microsoft desktop and server support
• Desired Certifications
Cisco CCNA and or CCNA security.
Microsoft MCP/MCSA
CompTIA A+, Network +
Fundamental to this role:
• Extremely well organised with good communication skills and excellent spoken/ written English.
• Experience providing network and PC/ Server field engineering services to high profile customers
• A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations.
• Applies knowledge and skills through handling problems beyond own area of expertise.
• Full Driving Licence.


Company offers

• Car;
• Phone;
• Laptop;
• Benefits package;
• Certified training,
• Overtime
• Very good rate of pay.


Location:
United Kingdom
Job type:
full-time, employee
Expiration date:
18. veebruar 2017
Published:
20. jaanuar 2017
Gross salary:
From 2800 up to 3000 EUR monthly

CV MARKET´S CLIENT

Blu-Global is a European placement and training Specialist who offer a complete and comprehensive placement Service with access to our E-learning platform.
We search for the ideal candidates all over Europe and place them to work on both permanent and temporary contracts with our prestigious clients.
Our mission is to provide the best price, at the right time, with the most suitable resources, promoting a win-win strategy.
In addition to our recruitment activity, Blu-Global specializes in helping people develop their English skills and other skills and other skills that they require for international success.