Estonian/English-speaking Customer Support Representative

We are looking for a Customer Support Representative who speaks both Estonian and English to join our Customer Support Team. You will be working for our client, one of the biggest online accommodation providers worldwide. If you have excellent Estonian and English language skills (verbal and written), strong communication and administration skills, customer-focused approach, attentiveness, positive attitude, and relevant permit to work in Estonia then this job might be for you.

• Handling incoming phone calls and emails from the website users​
• Acting as an intermediary between the customers and accommodations​
• Managing reservations, special requests and complaints and finding solutions to website users´ inquiries​

• Flexible working hours from Monday to Friday between 9:00-18:00 (9:00- 17:30; 9:30 – 18:00) ​
• Full training​
• Work from home​
• Possibility to gain working experience and career opportunities​
• Sport compensation and health benefits (Stebby)​
• Fun company and team events​
• Variety of bonuses and compensations