Job Description

• Helping clients to solve their daily request via live chat and email


• Follow up with customers to ensure their technical issues are resolved


• Analyse and repost product malfunctions

Requirements

• Experience in customer service


• Native/Fluent Estonian language


• Fluent English  and good Russian (any additional language counted as priority)


• Highly developed client management skills


• Ability to work under the pressure


• Flexible and resilient and able to work night and day shifts


• Relocation to Riga, Latvia

Company offers

• Competitive salary


• On-the-job training


• Young, friendly and helpful team


• Good office environment, daily office snacks


• Health insurance after the probation period