Customer Support Specialist (iGaming)

We are looking for a Customer Support Specialist to join our team in Malta. The role includes assisting customers via chat and email, supporting them with account and payment queries, and ensuring a positive service experience. Full training is provided.

• Good command of English 
• Fluent Finnish or Estonian language skills
• Strong communication and customer service skills
• Ability to work in shifts
• Willingness to relocate to Malta
• Eligibility to work in the EU

• Relocation package, including: 
• ○ Company-covered flight ticket
• ○ Accommodation for the first 20–30 days
• ○ Assistance with local onboarding
• Paid training
• Competitive salary + performance bonuses
• International work environment
• Career growth opportunities

We are an international online gaming company operating in several European markets. We offer modern sportsbook and casino products and maintain high standards of customer support, security and responsible gaming.

• Respond to customer questions via chat and email 
• Assist with account verification and payment-related inquiries 
• Communicate clearly and professionally with players 
• Document all interactions in internal systems 
• Cooperate with risk, payments and compliance teams 

• Location: Malta 
• Start date: By agreement 
• Working hours: Shift schedule 
• Salary: Competitive (based on experience)