2023-08-23 14:48:55

Customer Support Specialist

Venipak Eesti OÜ
From 1250 €/m Gross
Occasional remote work possibility

What you will do:

  • Respond to customer inquiries via phone and email in a professional and friendly manner
  • Support clients with shipment tracking, service information, and delivery questions
  • Solve issues efficiently while collaborating with sales and logistics teams
  • Ensure a positive customer experience in every interaction

What we expect from you:

  • Previous experience in customer service or customer support is an advantage
  • Excellent communication skills and ability to stay calm under pressure
  • Strong attention to detail and good organizational skills
  • Languages: Estonian and English (required), Russian at a communicative level

What we offer:

  • Fixed salary from €1250 gross/month + monthly performance-based bonus
  • Opportunity to create positive customer experiences every day
  • Supportive and friendly team environment
  • Experience in a fast-growing international logistics company

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