Job Description

- answering incoming phone calls and emails or chat regarding customer complaints
- registering, handling, escalating customer questions
- providing best support to customers

Requirements

- excellent language skills in Lithuanian and Russian, written and verbal
- good language skills in English
- good knowledge of MS Office Applications and IT background
- willingness to work in shifts
- strong customer service focus and communication skills

Company offers

- good working atmosphere and friendly colleagues
- possibility to make a career in international company
- possible compensation in case of moving to Estonia

Additional information

- working times are from Monday to Friday from 8.00 until 20.00 according to schedules
- work starts with 1-month paid training
- all suitable candidates will be contacted.