https://www.cvkeskus.ee/644705
Soovin kandideerida

Job Description

Webhelp OÜ is looking for Customer Support Advisors in partnership with one of the largest electronic companies of the world. If you master Lithuanian language and have great communication skills, then this job offer is excellent opportunity for you.

As a Customer Support Advisor, you are the one who helps customers with technical problems and finds the best solution for their needs via phone, chats and e-mails.

In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email;
Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions;
Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems;
Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position;
Per customer contact gather and document all relevant information into the system to ensure a high level of service is delivered.


Requirements

Lithuanian language spoken and written as a native speaker;
Good (at least B1/B2 level) English language skills;
Good communication and organizational skills;
Previous customer experience is an advantage;
Interest or experience in electronics/technologies is considered as an advantage.


Company offers

Hourly salary from 6 EUR;
Training and experience with one of the global leaders in electronics;
Expenses subsidy (phone, internet, parking, sports, etc.) of €60 net per month;
Private health insurance (in addition to Haigekassa)
International work environment (Webhelp employs 60,000 people all over the world), with many (also international) opportunities for professional and personal growth;
Work in shifts from 8AM to 5:30PM in shifts, Monday to Friday;
Convenient office in Tallinn city center;
Great Team of colleagues and excellent working atmosphere;
Company and Team events each month of the year.


Tööpakkumise number
#644705

Location:
Tallinn, Harjumaa, possibility to work from home office
Job type:
full-time
Additional info:
employee
Gross salary: Up to 6 €/h
Expiration date:
29 March 2020
Published:
17 March 2020
Customer Support Advisor with Lithuanian skills

Webhelp OÜ

Webhelp OÜ on pidevalt kasvav rahvusvaheline kõnekeskus, mille kontorid asuvad nii Eestis, Lätis, Leedus, Norras, Ukrainas kui ka Hispaanias.

Pakume erinevaid kommunikatsiooniteenuseid ettevõtetele üle kogu maailma. Tagame kiire, täpse ning professionaalse teeninduse. Oleme endale võitnud lojaalseid kliente nii tehnoloogia-, finants- kui ka turismisektoris. Meie koostööpartneriteks on tuntud brändid nagu näiteks Norwegian Air ja Samsung.

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Customer Support Advisor with Lithuanian skills
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Customer Support Advisor with Lithuanian skills
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!