Job Description
As a Customer Success Consultant your main goal is to ensure the satisfaction of existing and new customers by building close long-term client relationships. You will consult business customers by phone and email. You will cooperate closely with our product development team to describe customers' needs. You will also assist in analyzing the customer story.
Requirements
Join our team if you...
...enjoy communication
...are solution oriented
...have excellent Estonian and English skills
...have good computer and Excel skills
...are good at problem-solving
...have good analytical skills
...have interest in the IT industry and you are keen on learning new things...
Company offers
What we offer
Professional growth - Whether you want to attend work-related conferences abroad, develop work-related skills, or just learn something new, we always encourage our workers to pursue learning opportunities.Awesome company culture - We believe in a diverse culture and embrace individuality and uniqueness. Team-building events, cross-functional teams, and out-of-office activities bring our teams closer together. We encourage our employees to get their minds off work for a minute and have some in-office fun by showing their foosball playing skills.Convenient office locations - Our offices are located in the city center, just a short stroll away from the Old Town.Fully-stocked kitchen - Can't get through the workday without snacks? Don't worry, we've got you covered. Our kitchens are loaded with plenty of employee-requested snacks and all the utilities for you to cook yourself a nice and healthy meal. Oh, and did we mention that all our offices have high-quality coffee machines for all the coffee lovers.Health and wellness - Your health is important to us. We like to balance work and play, which is why we strive to offer a variety of fitness options - in-office gym, massage, and yoga classes are just some of the wellness perks we offer.
